I don't really know if this is frequently posted but I just got nae nae'd on by Samsung... I'd been using my J3 prime for about 6 months, fully personnalized and full with saved images, videos, contacts, preferences and apps. Even had photos from a trip I hadn't yet transferred to my hard drive. Yeah all that s**t's gone now and I was wondering how did that even become a feature, and if maybe you guys would have some answers as to potential solutions or information or comforting comments to make me feel better about this particular issue.